June 5, 2022

Error: Unable to Complete Data Plan Change

Error: Unable to Complete Data Plan Change This error message appears when installation failed which can be caused by different reasons. Poor connection – Use stable […]
June 5, 2022

Error: Invalid Activation Code

Error: Invalid Activation Code This error message appears when you scanned an invalid QR Code such as Klook booking QR. Scan the eSIM QR sent through […]
June 5, 2022

[iOS & Android] Turn on Data Roaming

Turn on Data Roaming For iOS devices For Android devices For Pixel devices IMPORTANT NOTE: Ensure “Data Roaming” for your Main Line is disabled to prevent […]
June 5, 2022

[iOS & Android] Update eSIM APN Settings

Update eSIM APN Settings For iOS devices Go to “Settings” > “Cellular/Mobile Data”. Enter APN provided in APN Field and leave the remaining blank. (All lower […]
June 5, 2022

[iOS & Android] Select Supported Network

Select Supported Network Your eSIM will automatically connect to a supported network. Othewise: For iOS devices Go to “Settings” > “Cellular/Mobile Data”. Select your eSIM under […]
June 5, 2022

[iOS & Android] Turn on eSIM Plan

Turn on eSIM Plans For iOS devices Go to “Settings” > “Cellular/Mobile Data”. Select your eSIM under “Cellular/Mobile Data”. Enable “Turn on This Line” option. For […]
June 5, 2022

[Android] Installing eSIM

Installing eSIM on Android Devices Before you begin installation, ensure your device is compatible and you have existing stable connection (preferably WiFi). Avoid using airport WiFi […]
June 5, 2022

[iOS] Installing eSIM

Installing eSIM on iOS Before you begin installation, ensure your device is compatible and you have existing stable connection (preferably WiFi). Avoid using airport WiFi as […]
June 5, 2022

When should I install my eSIM?

When should I install eSIM? Activate/Install your eSIM within 45 days from purchase date by following the instructions provided. Data Plan Duration will start upon installation.
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