Error: Unable to Complete Data Plan Change This error message appears when installation failed which can be caused by different reasons. Poor connection – Use stable […]
Error: Invalid Activation Code This error message appears when you scanned an invalid QR Code such as Klook booking QR. Scan the eSIM QR sent through […]
Turn on Data Roaming For iOS devices For Android devices For Pixel devices IMPORTANT NOTE: Ensure “Data Roaming” for your Main Line is disabled to prevent […]
Update eSIM APN Settings For iOS devices Go to “Settings” > “Cellular/Mobile Data”. Enter APN provided in APN Field and leave the remaining blank. (All lower […]
Select Supported Network Your eSIM will automatically connect to a supported network. Othewise: For iOS devices Go to “Settings” > “Cellular/Mobile Data”. Select your eSIM under […]
Turn on eSIM Plans For iOS devices Go to “Settings” > “Cellular/Mobile Data”. Select your eSIM under “Cellular/Mobile Data”. Enable “Turn on This Line” option. For […]
Installing eSIM on Android Devices Before you begin installation, ensure your device is compatible and you have existing stable connection (preferably WiFi). Avoid using airport WiFi […]
Installing eSIM on iOS Before you begin installation, ensure your device is compatible and you have existing stable connection (preferably WiFi). Avoid using airport WiFi as […]
When should I install eSIM? Activate/Install your eSIM within 45 days from purchase date by following the instructions provided. Data Plan Duration will start upon installation.