Installing eSIM on iOS

QR Code eSIM Installation on iOS devices

Before you begin installation, ensure your device is compatible and you have existing stable connection (preferably WiFi). Avoid using airport WiFi as they may block eSIM installations.

1. Go to “Settings” > “Add Data Plan”
2. Tap “Add Data Plan” > “Install eSIM”
3. Scan QR code or Tap “Enter Details Manually”
4. Custom label your eSIM(Name to Identify this eSIM)
5. Set Home/Default line as “Primary” to receive call/messages
6. Set Mobile Data as newly installed “eSIM”
7. Update Access Point Names(APN), (if required)
8. Installation is complete!
9. Upon landing > Mobile Data > Turn on your eSIM > Turn on Data Roaming
10. Mobile Data > In Mobile Data > Select eSIM to use eSIM for Data.

Manual eSIM Installation on iOS devices

1. Go to “Settings” > “Cellular/Mobile”
2. Add “Cellular/Mobile Plan”
3. Select “Enter Details Manually”. Enter details provided in “Installation Email”:
   • SM-DP+ Address
   • Activation Code
4. Turn on and Set Mobile Data as newly installed “eSIM”
5. Update Access Point Names(APN), (if required)
6. Installation is complete!
7. Upon landing > Mobile Data > Turn on your eSIM > Turn on Data Roaming
8. Mobile Data > In Mobile Data > Select eSIM to use eSIM for Data.

IMPORTANT NOTE:

• Ensure “Data Roaming” for your Main Line is disabled to prevent accidental charges from your carrier.
• Do NOT DELETE/REMOVE your eSIM from your device after successful installation as each eSIM can only be installed once. In case accidental deletion of your eSIM after installation, request for replacement eSIM here (fee applies).
• Data validity starts immediately upon installation of eSIM.