June 5, 2022
When should I install eSIM? Activate/Install your eSIM within 45 days from purchase date by following the instructions provided. Data Plan Duration will start upon installation.
June 6, 2022
Slow network speeds Speed is dependent on coverage, congestion, or prioritization of the local carrier. Data speed depends on the network signal, congestion, terrain and distance […]
June 5, 2022
How do i add more data or top up and eSIM? Go to https://www.frewie.com/esim/topup. Select and purchase plans Upon checkout, input eSIM ID to Top Up […]
June 5, 2022
How to buy eSIM? Search and purchase plans Receive eSIM QR via email Follow the setup instructions and install eSIM by scanning QR, and done!
June 5, 2022
Error: Unable to Complete Data Plan Change This error message appears when installation failed which can be caused by different reasons. Poor connection – Use stable […]
June 5, 2022
Error: PDP Authentication Failure This error message is related to your settings or eSIM data/validity. Please check the following: The APN is set according to the […]
June 5, 2022
Error: Invalid Activation Code This error message appears when you scanned an invalid QR Code such as Klook booking QR. Scan the eSIM QR sent through […]
June 5, 2022
Error: Cellular Plans From This Carrier Cannot be Added This error message appears when you try to install an eSIM on a network-locked device. Verify if […]
June 5, 2022
Device is Network Locked eSIMs can only be installed on devices that are both eSIM-compatible and network unlocked. Please contact your mobile carrier to unlock your […]