Error: PDP Authentication Failure
This error message is related to your settings or eSIM data/validity. Please check the following:
- The APN is set according to the information from your eSIM installation page if required (all lower case and in one word)
- You have remaining data on your eSIM: if you try to connect while there is no remaining data, you may encounter this error.
- You are connected to the supported network as advised on your eSIM installation page
If the above steps do not help, please try resetting your network settings*:
- Go to “Settings” > “General” > “Reset”
- Select “Reset Network Settings”
- Restart your device
IMPORTANT NOTE
Resetting network settings reset existing WiFi networks and passwords, cellular settings, and VPN and APN settings.