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Device Compatibility
Check device compatibility in 3-steps:
- Check supported device list
- Locate add eSIM function in device settings
- Ensure device is not SIM/Network Locked by carrier
- Please contact us or your local carrier to ensure your device is eSIM capable before eSIM purchase.
Supported Devices
*eSIM compatible devices list is accurate as of Sept 2023
Apple
- iPhone SE 2020, SE 2022
- iPhone XR
- iPhone XS, XS Max, XS Max Global
- iPhone 11, 11 Pro, 11 Pro Max
- iPhone 12, 12 Mini, 12 Pro, 12 Pro Max
- iPhone 13, 13 Mini, 13 Pro, 13 Pro Max
- iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
- iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
- iPad Pro 12.9‑inch (3rd gen or later)
- iPad Pro 11‑inch (1st gen or later)
- iPad Air (3rd gen or later)
- iPad (7th gen or later)
- iPad mini (5th gen or later)
Android
- Samsung
- Galaxy S23 Ultra, S23+, S23
- Galaxy S22 Ultra 5G, S22+ 5G, S22 5G
- Galaxy S21 Ultra 5G, S21+ 5G, S21 5G
- Galaxy S20, S20+
- Galaxy Z Flip, Z Flip3 5G
- Galaxy Z Fold3, Z Fold2, Fold
- Galaxy Note 20 Ultra, Note 20+, Note 20
- Google
- Pixel 3, 3 XL
- Pixel 3a, 3a XL
- Pixel 4, 4a, 4a XL
- Pixel 5
- Pixel 6a, 6, 6 Pro
- Pixel 7a, 7, 7 Pro
- Motorola
- Razr 2019, Razr 5G
- EDGE 40 Pro
- Huawei
- P40, P40 Pro
- Mate 40 Pro
- OPPO
- Find N2 Flip
- Find X3 Pro
- Find X5, X5 Pro
- Reno 5 A
- A55s 5G
- SONY
- Xperia 10 III Lite
- Xperia 1 IV
- Xperia 5 IV
- Xperia 10 IV
- Xiaomi
- 12T Pro
- 13, 13 Lite, 13 Pro
Compatibility check
- Apple Devices
- Go to “Settings” > “Cellular/Mobile Data” > “Add eSIM” is available
- Samsung Devices
- Go to “Settings” > “Connections” > “SIM Manager” > “Add eSIM” is available
- Pixel Devices
- Go to “Settings” > “Network & Internet” > “Mobile Network” > “Add carrier” is available under SIM Card
- Other Android Devices
- Dail *#06# and press call
- Device is eSIM supported if “EID” is available.
Devices not supported
Apple
- Carrier locked phones, Apple watches, iPhone XR or later models purchased in Hong Kong, Macau and Mainland China.
- Go to “Settings” > “General” > “About” > SIM Lock Status [“No SIM restrictions” is required to be eSIM compatible]
- iPhone with 2 physical SIM cards slots.
Android
- Samsung
- Certain series models that originating from the USA, Canada, South Korea and Hong Kong.
- All Samsung S20 FE, S21 FE.
- Google Pixel
- Pixel 3 models originating from: Australia, Taiwan, and Japan; and those bought with service from any of the US or Canadian carriers other than Sprint and Google Fi.
- Pixel 3a bought in South East Asia and with Verizon service.
- Huawei
- P40 Pro+
- P50 Pro
Please contact us or your local carrier to ensure your device is eSIM capable before eSIM purchase.